tini99 Terms of Use

These terms outline how we at tini99 operate our platform and what we expect from our users. We provide football markets (Liga 1, Piala AFF, Champions League), live-dealer tables, slot games, and esports coverage across supported jurisdictions. Our services are available only where local law permits. By creating an account on tini99, you agree to these terms and our privacy practices.

We support deposits via DANA, e-wallet, mobile banking, local payment, and virtual accounts from major Indonesian banks (online payment, e-wallet, mobile banking, local payment). Withdrawals process through the same channels. We enforce account verification (KYC) for identity confirmation and fraud prevention. Our commitment is to maintain fair game outcomes, transparent payout structures, and responsive customer support across all activities on tini99.

Account Registration and Your Obligations

When you register on tini99, you must provide accurate personal information—your legal name, date of birth, phone number, and email address. We use this information to verify your identity and comply with anti-money-laundering regulations. During account creation, you confirm that you are of legal age in your jurisdiction and that access to online gaming services is permitted under your local law.

You are responsible for keeping your login credentials confidential. If you believe your account has been compromised, contact our support team immediately. We do not monitor activity on accounts we know are shared or used without the account holder's consent. Any withdrawals or losses from unauthorized access are your responsibility unless you notify us without delay.

Deposits, Withdrawals, and KYC Verification

Our tini99 platform accepts deposits via DANA, e-wallet, mobile banking, local payment, and virtual banking accounts. When you fund your account, we credit your wallet within the processing windows set by your bank or e-wallet provider. We do not charge platform fees on deposits; any charges are set by your payment provider.

Before you can withdraw, we require identity verification. You must submit a valid national ID (KTP), passport, or approved regional ID alongside proof of address. We review KYC documents within 24 hours on business weekdays. Once verified, your account unlocks full withdrawal capabilities. If verification is delayed or rejected, our support team explains the reason and guides you through resubmission.

Withdrawals process back to your original funding source. If you deposited via online payment, your withdrawal routes to e-wallet. If you used a mobile banking virtual account, funds return to that account. Processing times depend on your bank or e-wallet; most withdrawals settle within normal business hours on weekdays. Holiday periods (Idul Fitri, Idul Adha, Imlek) may extend processing windows.

Bonus Terms and Promotional Offers

From time to time, we at tini99 offer promotional bonuses or account credits. Any such offer carries specific terms—wagering requirements, game restrictions, or expiration dates. We display these terms clearly before you claim a bonus. Bonuses are not cash; they are account credits that you must play through according to our stated requirements before withdrawal eligibility. If you fail to meet the terms, we forfeit the bonus credit without refund.

We reserve the right to modify, suspend, or cancel promotional offers at any time. We notify existing users of material changes via email or in-app notice. No bonus promise is guaranteed; they are discretionary offerings subject to our terms.

Our tini99 Platform Policies and Dispute Resolution

Game Integrity and Fair Outcomes

We at tini99 use certified random number generators (RNG) for slot games and other chance-based activities. Live-dealer games—Blackjack, Roulette, Baccarat, Dragon Tiger—are broadcast in real time from our licensed studios. All outcomes are determined by genuine play; we do not manipulate results, delay payouts, or favour particular users. Our game records and transaction logs are auditable and available to licensed regulators.

Prohibited Activities and Account Restrictions

We do not permit account sharing, use of bots or automated tools, or collusion between users to exploit bonuses or markets. We monitor for suspicious patterns and reserve the right to freeze accounts pending investigation. If we detect fraud, we report the activity to relevant authorities and may forfeit associated funds. Users engaging in prohibited activities forfeit claims to bonus credits and pending balances.

On tini99, we do not offer services to users in jurisdictions where online gaming is prohibited. If we discover a user accessed our platform from a restricted jurisdiction, we may suspend or close the account and withhold funds pending compliance review.

Dispute Resolution and Customer Support

If you dispute a transaction, payout, or game outcome, contact our support team. We offer English support via chat, email, and phone during standard business windows. Provide your account username, the date and time of the activity in question, and a clear description of the issue. Our team investigates and responds within five business days. We review game logs, transaction records, and RNG certification to resolve disputes fairly.

If our support team's resolution does not satisfy you, you may escalate the matter in writing. We examine escalated disputes independently and communicate our final determination via email. We do not override game outcomes or payouts based on user preference; all decisions are grounded in our terms, game rules, and transaction records.

Liability and Indemnification

We at tini99 provide our platform and services on an "as-is" basis. We do not warrant that our services will be uninterrupted, error-free, or free from security vulnerabilities. Users access our platform at their own risk. We are not liable for indirect losses—lost earnings, opportunity costs, emotional distress—even if we were aware of the possibility of such losses.

By using tini99, you indemnify and hold harmless our company, officers, employees, and affiliates from any claims, damages, or costs arising from your use of the platform, violation of these terms, or infringement of third-party rights. This indemnification does not apply to our willful misconduct or gross negligence.

Jurisdiction Notice and Governing Law

Our services on tini99 are available only where applicable local law permits online gaming and wagering. We do not represent that our platform is lawful in all jurisdictions. You are responsible for verifying that access and use comply with your jurisdiction's regulations. If your jurisdiction prohibits online gaming or specific types of wagering, you must not use tini99.

These terms are governed by the laws applicable in the jurisdictions where we are licensed to operate. Any legal disputes arising from your use of tini99 are subject to the dispute resolution procedures outlined herein and applicable regulatory frameworks. We do not enter into arbitration with users except as required by law.

Changes to Our Terms

We reserve the right to modify these terms at any time. We notify registered users of material changes via email or in-app notice at least 30 days before the change takes effect. Continued use of tini99 after notice constitutes your acceptance of the updated terms. If you do not agree to a change, you may close your account and request withdrawal of your balance.

Contact and Support

If you have questions about our terms or require support, contact our team via tini99's in-app chat, email support, or phone line. We maintain English support and offer guidance on account issues, payment methods, and game rules. During major holidays and weekends, response times may extend slightly. Our goal is to resolve your inquiry within standard business windows on weekdays.

By using tini99, you confirm that you have read and understood these terms, agree to be bound by them, and accept that our platform operates only where local law permits. Your continued use of our services signals your ongoing acceptance of our policies.